Senior Support Officer [New Zealand]


 

  • 1 permanent Full-Time role (Based in our Albany/Henderson offices)
  • 1 Permanent Full-Time role (Based in Mt Eden office)
Help shape the future of Education
He mea tārai e mātou te mātauranga kia rangatira ai, kia mana taurite ai ōna huanga
We work to shape an education system that delivers equitable and excellent outcomes
Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our ākonga in our education system.
Te Tāhuhu o te Mātauranga recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown. We are committed to having Te Tiriti o Waitangi at the forefront of our work for and with Māori students, their whānau, hapū and iwi.

We are making significant changes to how we deliver our mahi by

  • Taking practical action to give effect to te Tiriti o Waitangi.
  • Giving priority to regional and local voice.
  • Delivering greater responsiveness, accessibility and integrated services and support.
  • Improving feedback loops and information flows.
Our organisation is made up of talented and committed people across Aotearoa from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for every child, young person and adult student in our education system.

About our group and team
Te Mahau | Te Tai Raro (North) is a frontline group. Our frontline groups collectively provide leadership and integrated services to the sector and others. This includes services, such as learning support and education advice and regulation functions for schools and early learning services.
As a frontline group we develop and harness existing relationships with communities at the regional and local level through the Directors of Education, including deep relationships with iwi and hapū. Our Directors of Education have the lead role and relationship with early learning, kōhanga, school and kura, and this means they will be across all the services we provide at a local level.
Our Business Support team provides support to the Education and Learning Support teams in Auckland, and we regularly work with families, schools and early childhood centres to support their work in the sector.
The team is supportive, ultra-friendly and diverse, customer focused and driven to provide the best service possible. You will have lots of colleagues to help you as you learn the business.

Mō tēnei tūranga | About this role
We currently have two vacancies in the Business Support team located at the Albany/Henderson office, Auckland.
These roles are responsible for a range of administrative support activities such as managing correspondence, data entry, printing and filing documents, payroll for support workers, processing of student applications, finance support and administration, corporate services, and reception.
Reporting to the Support Manager you will never have two days that are the same, you will take on the role with enthusiasm and your organisation and planning skills will be second to none. Your calm and professional demeanour will always shine through even when things are extremely busy.
Please note there is further information in the attached Job Description.

Mōhou ake | About you
You will be professional in your presentation and your approach to your work, and you may be looking for the next step in your career.

To be successful in the role you will have:
  • An adaptable team player able to work in varying conditions and virtual cross functional teams.
  • Great time management with an ability to prioritise work and work towards timelines.
  • Passion for knowledge, open to learning new things and comfortable working in a varying environment.
  • Proficiency in Microsoft suite and especially MS Excel (Intermediate to advance)
  • Previous administration experience an advantage.
  • Comfort in working in a tikanga/kaupapa Māori environment
  • Ability to identify, build and actively manage significant relationships, valuing diverse perspectives and experiences.
  • Developing knowledge of the Treaty of Waitangi to the work being undertaken.
  • Well-developed communication skills, both oral and written.
*

Kua rite koe mō tēnei mahi? | Are you ready to make a difference?
We need to reflect the diverse communities we serve, so we welcome applications from individuals of all backgrounds, orientations, and identities. As an organisation, we are committed to building racial equity and excellence in the education sector. We want to provide flexible working environments where everyone feels relevant, valued and supported.
If this opportunity interests you, please submit your cover letter and resume by using the ‘apply' button. In your cover letter we'd like to know:

  • about you, your values, your whakapapa
  • your interest and motivations for this role
  • the abilities, strengths, personal attributes and diverse perspectives you will bring to the role and this organisation.
For further information, please contact auckland.recruitment@education.govt.nz
The advert will be closing Midnight 1 July 2023


 

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