[ILA] Operations Officer [Vietnam]


 

Responsibilities

      What You’ll Be Doing

      • Prepare class material, stationery for teachers and TAs before the lesson
      • Manage class information and documents
      • Update parents/ students with course progress
      • Conduct surveys of parents and students' opinions for academic purposes
      • Academic counseling and assistance for students who have been re-enrolled.
      • Keep track and make sure the stock in good condition and well-arranged
      • Manage the room's timetable.

      • Conduct other tasks assigned by Operations Supervisor/ Centre Manager


      What You’ll Be Getting

      • Average income over 10,000,000 VND, which includes: Base salary + monthly KPI bonus
      • Insurances fully provided including Social Insurance, Health insurance and Unemployment Insurance.
      • Private insurance as well as a yearly health check-up will be provided for official staff
      • Discount up to 90% on English tuition fees for staff and close relatives
      • Regular training, as well as participation in various special programs and courses offered by the headquarters.

      • Opportunities for advancement and transfer to a variety of different roles.



Requirements

      Who We Are Looking For

      • Undergraduate, qualifications in English and education are preferred.
      • Experience working in customer service or telesales is a plus.
      • Good communication in both English and Vietnamese (at least Pre-intermediate 4 level).
      • Working hour: 40 hours per week


 

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