FOOD & BEVERAGE MANAGER | PALIHOUSE WEST HOLLYWOOD
POSITION PROFILE:
The Food & Beverage Manager is responsible for managing the daily operations of the Restaurant, including the selection, development, and performance management of employees. In addition, they oversee the inventory and ordering of beverage and supplies, optimize profits and ensure that guests are satisfied with their dining experience.
WE OFFER:
- 401(k) retirement plan
- Medical, dental, vision and life insurance
- Employee discounts at our Hotels and Restaurants nationwide
- Paid Time Off and Sick Pay
- Holiday pay
- Professional development and career advancement opportunities
ESSENTIAL FUNCTIONS (including but not limited to):
- Oversees the function of all food and beverage in the hotel to ensure excellent customer service and maximize revenue and profits to support overall hotel operations.
- Consistently offers professional, friendly and engaging service.
- Ensures service standards are followed while actively supporting the entire restaurant team.
- Handles guest concerns and react quickly and professionally.
- Balances operational, administrative and Colleague needs.
- Maximizes revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions.
- Assists in managing the departmental budget.
- Oversees execution of on-site events.
- Assists in Development and Implementation of cost-saving and profit-enhancing measures.
- Communicates with all departments to ensure that customer service needs and expectations are fulfilled.
- Works with the Director of Food & Beverage and the culinary team to develop and implement menus and makes recommendation on menu items.
- Assists with interviewing, selecting, training, counseling, disciplining and scheduling of all food & beverage team members.
- Works directly with staff to assure food and beverage quality, good service, and cleanliness are strictly adhered to.
- Ability to execute both opening and closing duties and maintain an efficient, effective, and prioritized work schedule.
- Maintain inventory and its protocols and systems.
Specific Administrative Functions:
- Send Weekly Email Reports to management and attend weekly management meetings.
- Host FOH meeting every two months for AM + PM staff (Coordinate with Director of Food & Beverage on agenda).
- Review, respond and distribute F&B Emails daily.
- Manage online reservations system and communicate Reservations (phone & email).
- Assist with FOH ordering – including Coffee/Tea, Ink, Paper, Supplies, and similar.
- Manage comps and discount, Manage service staff tip log, ADP Time clock, Cash Bank and POS.
- Assist with photos and content curation for Social Media.
- Other duties as assigned.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Knowledge Required:
- Familiarity with MS Office, Google Apps and other organizational computer tools.
- Flexible and adaptable to change.
- Requires a flexible schedule for weekdays and weekends.
- Fluency in English both verbal and non-verbal preferred.
- Provide legible communication and directions.
- Compute basic arithmetic.
- Current Serv safe Food Handler Certificate Required.
- Flexible schedule – must be available to work a variety of shifts.
Ability to:
- Perform job junctions with attention to detail, speed and accuracy.
- Prioritize, organize, and follow up.
- Be a clear thinker, remaining calm and resolving problems using good judgment.
- Follow directions thoroughly.
- Work with minimal supervision.
Physical Requirements:
- Ability to carry up to 40lbs.
- Ability to walk, stand, and bend continuously.
Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
Privacy Notice:
For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at www.palisociety.com and www.arrivehotels.com to view the notice.
REQUIREMENTS
ABOUT PALISOCIETY:
Founded in Los Angeles by CEO Avi Brosh in 1998, Palisociety is a hospitality company that operates a collection of one-of–a-kind, neighborhood-centric hotels and restaurants across the country under four distinct monikers: Palihouse, Palihotel, and ARRIVE by Palisociety, and the Independent Collection. Palisociety is a family business, and we strive to connect guests and employees with a sense of place and belonging. We do this by prioritizing community, stylish comfort, and a hands-on creative approach to every unapologetically eclectic detail.
Palisociety properties are regularly featured on the Conde´ Nast Traveler’s Hot List, and Travel + Leisure IT List, to name few, and the Palisociety Dining Group has received accolades from the James Beard association and Food & Wine Magazine. We are always looking for spirited, innovative, and hardworking people to join our team. Come be a part of the family!
For more information, visit www.palisociety.com or follow @palisociety
For more information, visit www.arrivehotels.com or follow @arrivehotels
