Job summary
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As a member of the Data Solutions business you will be delivering the best possible client experience. We are the relationship managers for clients who use our products and provide day-to-day client coverage for commercial datasets and analytics. As part of recent platform growth including the launch of Fusion, the team is responsible for educating clients on new products including via python and jupyter notebooks. We partner heavily with Research, Sales, Trading and Technology to provide the best-in-class data to buy-side clients including, but not limited to, hedge funds and asset managers.
The Client Solutions team acts as an advocate for the client providing feedback to product developers regarding future product requirements including new datasets and functionality. We works closely with our Sales team to acquire new clients and are often involved in providing demos and responding to Requests for Information (RFIs). As part of the broader business, they are accountable for the revenue delivered from our products.
Job responsibilities
- Be commercially minded and work with all stakeholders to deliver new business (including clients, Sales and Research)
- Display an efficient work style with attention to detail and a strong sense of urgency
- Build strong and positive relationships with new and existing clients to deliver high levels of client satisfaction and new business
- Be technically minded and competent in providing technical demos to sophisticated clients
- Field incoming queries from clients regardless of context and ensure responses are delivered quickly, accurately and comprehensively
- Understand the Financial Services marketplace to digest and translate client questions including data distribution channels and alternative datasets
Required qualifications, capabilities, and skills
- 3+ years of experience in a Front Office Markets role in an Investment Bank, Asset Manager, Asset Owner or a specialist vendor offering products directly to clients (e.g. a Data or Risk Analytics vendor)
- Ability to communicate clearly and confidently to influence clients in a professional way, making sure all issues and opportunities are promptly and effectively addressed
- Energetic self-starter that takes initiative and has demonstrated effectiveness working independently and in a multi-disciplinary team
- Experience in the latest Enterprise Technologies (e.g. data storage, third-party cloud, analytical techniques) is preferred
- Experience (or willingness to learn) basic coding (particularly python/jupyter)
- Demonstrate a strong understanding of the commercial data landscape and generate ideas for providing best-in-class products
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
New York,NY $142,500.00 - $200,000.00 / year
