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Under indirect supervision receives incoming calls; pages medical center personnel on request; maintains various records as required.
Essential Functions:
Essential Functions:
- Receives & routes incoming calls to appropriate stations
Pages medical center personnel
Records & processes request for telephone equipment repairs
Serves as central communications point for all in-house emergencies; i.e., Code Red & Code Blue
Responds to callers inquires following established procedures & policies
Performs various clerical duties such as maintain current reference of patient's location, listing of on-call personnel & listing of beeper personnel
Announces appropriate & urgent messages as approved by supervisor over paging system
Performs other related duties, as required, such as but not limited to operate Health Phone & monitor administrative disaster system
Assume other activities & responsibilities from time to time as directed
Basic Qualifications:
- Previous experience as a telephone operator preferred
Typing 25 wpm required
All testing must be completed by the end of the posting period
Notes:
- 24hr department.
- Schedule to include all shifts, rotating weekends, holidays and floating within the established seniority sections.
PrimaryLocation : California,Riverside,Riverside Medical Center/Medical Offices 1
HoursPerWeek : 20
Shift : Variable
Workdays : Mon, Tue, Wed, Thu, Fri, Sat, Sun
WorkingHoursStart : 12:01 AM
WorkingHoursEnd : 11:59 PM
Job Schedule : Call-in/On-Call
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : B05|USW|Local 7600
Job Level : Entry Level
Job Category : Administrative & Support Services
Department : Riverside Med Center - MedFac-Communications - 0801
Travel : No
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
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