Job Overview
Hiddin is seeking a remote Ecommerce Manager to assist with the day-to-day operations of our fast-growing ecommerce pet product business. You will be responsible for oversight of on major wholesale platforms, management of product manufacturing and parts sourcing, analysis of our sales and inventory, order processing and customer service (tickets, returns, cancellations, RMAs, messages, etc.) and working with our slim yet strong team to help the business grow. We're looking for someone who's an organized self-starter, a quick learner of new softwares and platforms, and a seasoned spreadsheet master.
What You'll Do
- Communicate with manufacturers regarding pricing, lead times, and stock
- Generate analysis of sales and act on inventory projections
- Research and negotiate for parts and packaging purchases
- Execute purchase orders and track inventory received, through our inventory software
- Oversee our product listings on major platforms, such as Wayfair, Chewy, etc.
- Process and track progress of tickets for any issues on major wholesale platforms
- Onboard onto new wholesale platforms, utilizing Google Drive and Sheets
- Monitor MAP compliance on a regular basis on all platforms
- Work closely with co-founders to manage projects and execute incoming tasks
About Us
Hiddin was born out of the idea that pet products don’t need to be unattractive in order to be functional. Our founder, interior designer Tracey Butler, set out to re-imagine pet items in clear acrylic so that a home’s decor is uninterrupted by the addition of a pet gate, feeding bowl, bed, or crate. The result is the Hiddin collection of clear acrylic pet products for the modern home. Our best-selling product, the clear pet gate, redesigns the traditional gate as a window rather than a harsh barrier, giving pets and pet parents peace of mind.
We have a small team of passionate people working hard to facilitate pet parents everywhere to give their pets the best pet gate, feeder, crate, and beyond. We currently sell our product line on a direct retail B2C website (Shopify), a variety of large wholesale platforms (Wayfair, Chewy, etc), and many small wholesale stores both online and brick & mortar across the US. The co-founders are based in the NYC metro area, but our team primarily works remotely.
About You
- minimum 3 years of experience with ecommerce
- Excellent organizational, problem-solving, communication, and time management skills
- Mastery of Google Sheets and Google Drive
- Experience with Shopify, Wayfair, DSCO, Amazon, Petco, Chewy.com
- You learn new softwares and programs quickly
- You're not afraid to ask questions, but you know where to look to find answers
- You like working with a team but can take a project independently from start to finish
- You're detail-oriented and double check everything before submitting
- You like pets, especially dogs
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Google Suite: 2 years (Preferred)
- E-commerce: 3 years (Required)
Work Location: Remote
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