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Customer Service Representative
Join our team as a Remote Customer Service Representative and make a difference from the comfort of your own home!
We are seeking a highly motivated and enthusiastic Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients and customers.
Key Responsibilities:
Answering incoming customer inquiries via phone, email or chat
Providing accurate and timely information to customers
Resolving customer complaints and issues in a professional manner
Identifying customer needs and providing appropriate solutions
Maintaining up-to-date knowledge of company products, services and policies
Collaborating with team members to ensure customer satisfaction
Updating customer information in our database
Qualifications:
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Ability to work independently and in a team environment
Attention to detail and accuracy
Strong organizational and time management skills
Customer service experience is an asset, but not required
If you are passionate about providing exceptional customer service and have a desire to work in a fast-paced and exciting environment, then we want to hear from you! To apply, please submit your resume and cover letter. We thank all applicants for their interest.
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
Work Location: In person
