Cargo Service Delivery Specialist [Hong Kong S.A.R.]


 

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  • CGO - Cargo Commercial
  • Hong Kong Special Administrative Region of China
  • Cathay Pacific
  • Application Deadline
    25 May 2023

Role Introduction


Reports to:
Level C within CSD

This role will handle projects assigned by managers, provide support on operations as well as review of existing procedures and operation enhancement projects according to the R&R subjects to the team assigned during the rotation.


Key Responsibilities


Introduction

This is a graduate trainee program, with a role assigned different units for job rotation and fast-track career path.

As a successful candidate, you will undergo 36 months comprehensive job development program featuring well-structured training program, cross-sections job attachment, and mentoring by CSD managers.

The program will provide training and leadership opportunities that enrich your professional knowledge and equip you to rise to managerial level.

Job function

  • Support different Cargo Service Delivery teams on the development and coordination of operation, system enhancement projects with rotation.
  • To start with, the trainee will be assigned to Cargo Operation Centre to gain the 1st hand working experience in cargo handling at hub environment.
  • The trainee will be assign and rotate among below section based on their preferences, personalities and strengths -
  • Cargo Service Development
  • Network Performance
  • Cargo Customer Experience
  • Cargo Standard Policy & Ops Support
  • Dangerous Goods and Compliance
  • Contract & Value Management
  • Provide support on cargo operation issues
  • Review on the existing cargo operation procedures and initiate changes
  • Handle special projects as assigned by managers


Maintains Close Liaison With

Cargo Service Delivery – SMEs


Standards, policies, and operations issues


Enterprise Transformation & Portfolio Management


Procedure Review


Information Technology


System Enhancement Projects


Outport


Operation issue and enhancement projects


Requirements


Education qualifications
  • University degree holder or equivalent

Experiences
  • 2 – 3 years’ working experience, preferably in cargo / logistics field in aviation industry

Skills and language requirements
  • Excellent command in English, Mandarin and Cantonese
  • Analytical with strong project management and collaboration skills
  • Have a strong will to drive operational excellence and willing to lead new skills and technology to drive continuous improvement.
  • Strong interest to grow in air cargo and logistic industry


Personal & Application Information


Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

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